War of Words VR Support

FAQ

GETTING STARTED

Can I use it on Android and iPhone?

Yes. Download now from Google Play Store or Apple App Store.

How do I use this app?
This app is a virtual reality experience designed for head-mounted displays such as Google Cardboard and Durovis Dive. Whilst it will still run without one of these, you will not be able to experience it in 3D virtual reality.

How should I prepare for using this app?
We recommend you use headphones. Stand in a clutter-free space, or sit on a swivel chair, as you will need to rotate fully to see everything in the experience. We also recommend the highest phone screen brightness level you are comfortable with.

How do I play it?
This app is not a game – it is a 360 degree 3D immersive short film. The only interaction you must do is triggering the ‘play’ buttons by looking at the circle on the ground, and looking around wherever you wish.

TROUBLESHOOTING
What devices does it support?
This app requires devices running iOS 7.0 or above. The app is designed for use on iPhones with a virtual reality adaptor.

The app crashes upon loading a level
There are many assets being loaded upon starting the scene and this can lead to the device running out of memory. We suggest closing all other applications and clearing your RAM before launching the app.

The head tracking seems wonky, and/or is rotating slowly!
Please hold the phone level as the gyro orientation levels itself.

It feels like the movement is a bit wrong/The rifle butts me right in the face/The rifle gets too close at times!
Please make sure you have the device the right way round – when upside down, the positioning and tracking are not correct. You can ensure your device is the right way round by using the ‘Dive’ logo orientation at the start of the app.

MORE INFO
Where can I get one of these head-mounted adaptors?
You can make your own Cardboard headset: https://developers.google.com/cardboard/
You can buy a Cardboard headset: https://www.google.com/search?q=buy+google+cardboard&ie=utf-8&oe=utf-8&aq=t&gws_rd=ssl
You can also buy a Durovis Dive: https://www.durovis.com/index.html

Where can I find out more about Siegfried Sassoon the poet?
http://en.wikipedia.org/wiki/Siegfried_Sassoon

What is the feature-length documentary?
War of Words: Soldier-Poets of the Somme is a feature-length documentary produced by BBC Arts, with animated sequences produced by BDH. The film was aired on BBC2 on Saturday 15th of November, 2014, and is available on BBC iPlayer until 14th December. http://www.bbc.co.uk/programmes/b04pw01r

Who is BDH?
Loitering at the crossroads of creative content, BDH have, for over 10 years, directed commercials, created brand identities, music screen visuals, motion-graphics. With BAFTA, D&AD, Royal Television Society Award winning, Grammy and Emmy nominated work, we have a growing catalogue of films and an interest in all things augmented and pervasive. Have a look around bdh.net

Where can I send feedback, complaints or suggestions?
We’d very much appreciate any messages you’d like to send us about this app. Please send to vr@bdh.net

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